Open Door

 Open Door Logo V3A

Open Door recently celebrated it's first birthday! See HERE for a report of our achievemnts and success over the last year.


Who are we

Open Door was established by the Carlton Neighbourhood Learning Centre. We are a friendly place that works with the local migrants and refugees and their communities to identify their next steps to a great life situated at the Carlton public housing estate.

We provide a place where people can drop in to have a coffee, make a new friend, lead or take part in a fun workshop, borrow equipment from our kitchen library, improve their English language skills, learn and share other vital life skills, access information, and get practical advice.

We house the Make it Work program that offers the community employment services, support and activities to empower participants to have a more productive life.

Open Door empowers local people from diverse backgrounds to have a voice and find equal representation in the workforce, and in positions of leadership and responsibility. We work with community clients, employers, and education providers to reduce the barriers to employment and education, and build connections that benefit everyone.

We know that empowering someone to live well in a new country is more than just finding work. So we talk to other support agencies and departments on behalf of individuals and the whole community to make sure that people get the critical and ongoing support they need.

Our twenty years’ experience through the Carlton Neighbourhood Learning Centre means that Open Door has relationships with many support services to help the whole person, no matter what challenge they are facing, or whichever opportunity comes their way. We host clinics, such as a legal drop in service.

We also host workshops for community members to come together, be creative, and leave life’s stress outside the door. In those weekly sessions we make the space to sew, create artwork, do exercise, and learn from each other.

At Open Door we are a team of people from diverse backgrounds building respectful relationships with people from different organisations, communities and backgrounds.


What we do 

The refugee and migrant community who lives in Carlton and its surrounding suburbs bring a range of knowledge, skills and valuable experience that enrich our society.

At the Open Door community hub we support people from those culturally and linguistically diverse backgrounds to create connected, productive and fulfilled lives by:

  1. Hosting a welcoming, vibrant and safe community-led space.
  2. Assisting people to take up education and meaningful employment through our Make it Work program.
  3. Offering one on one support to our community clients as well as connecting them to other support services.
  4. Advocating for the wellbeing of individuals and the whole community.

Support Services

We provide free services to assist eligible migrants & refugees living in public housing with everyday needs.

We can help you with:

  • Filling out forms
  • Advocating to Centrelink, Housing & other government services
  • Setting up MyGov & email accounts
  • Citizenship/passport applications
  • Bills & other debts (advice and support)            
  • Legal, financial & counselling referrals
  • Education & training courses
  • Enrolling in our art and wellbeing courses
  • Joining Cultivating Community’s Kitchen Library
  • Supplying free clothes & home supplies!

We also hold useful clinics at Open Door for free consultations. Currently the Inner Melbourne Community Legal (IMCL) take appointments on the first Friday of the month from 9.30am – 12.30pm. Contact Open Door to make an appointment on 0491 133 317 or try your luck by dropping in.

Please let us know if there are other services you require such as financial counselling.

Our vision is to create a community that connects people, creates opportunities and challenges disadvantage and inequality. Please feel welcome to pop in for a coffee and chat anytime.


Latest News

Spring Newsletter

Free online yoga class

Looking after your mental health during COVID-19


The current Compost Hub procedure



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We now accept card payments                card payments accepted