Useful Links

For up to date information on coronavirus restictions see HERE

If you need help:

Working with and supporting our community is very important to us at CNLC. However, your health and safety, and that of the commuity is our most important consideration. 

If you are feeling unwell please call your doctor.

For information and advice regarding COVID-19 call the dedicated hotline on 1800 675 398. 

To talk to a translator call 131 450.


You can now get a free coronavirus (COVID-19) test if you have any one of the symptoms listed below:

a fever (38c or above)
night sweats or chills
chest infection
sore throat
shortness of breath
runny nose

See HERE for more information


Here is CNLC's Community Support Leaflet in English

Community Support Leaflet in Somali

Community Support Leaflet in Amharic

Community Support Leaflet in Arabic

Community Support Leaflet in Oromo

Community Support Leaflet in Simple Chinese

Community Support Leaflet in Traditional Chinese

Community Support Leaflet in Turkish

Community Support Leaflet in Vietnamese

Where to get food near CarltonClick here for information about food

For Open Door clients/visitorsclick here about Open Door


Are you at risk of violence or abuse?

Violence and abuse rates often increase when people are stressed out.

If you feel you are unsafe in your home because of physical or emotional violence or abuse of any kind, please call: 1800 RESPECT. If it is an emergency, please call the police immediately on 000.

Remember, you have a right to ask for an interpreter during this conversation and no actions or decisions need to be made at this time. Call 131 450 to access a free interpreter.

Are you worried about your financial or housing situation?

If you receive a Centrelink payment, check to see if there are changes here 

If you are having trouble paying rent or are worried about being evicted call your local renter’s advice services:

Financial help and information


This may be a very stressful time for you and your family. It is OK to reach out and ask for help.

Are you lonely or sad?

This can be lonely time for some people. If you need someone to chat to call:

If you’re pregnant or have a new baby:

You can call PANDA on: 1300 726 306

Remember, you have a right to ask for an interpreter during this conversation.

The National Translating and Interpreting Service (TIS) support line is 131 450


Translated information you can trust: